Terms and Conditions

Last Updated: November 13, 2024

Welcome to Hisan Group! By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website. If you do not agree to these terms, please refrain from using our services.

1. General Terms

These Terms and Conditions govern your use of our website and the products available for purchase.

By using our website, you confirm that you are at least 18 years old or have permission from a legal guardian.

We reserve the right to update or change these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any updates.

2. Products and Services

Product Descriptions: We aim to ensure that product descriptions and images on our site are accurate and up-to-date. However, slight variations may occur, and we do not guarantee that all information will be error-free.

Pricing: Prices for our products are listed in NPR and are subject to change without notice. Prices do not include applicable taxes or shipping costs, which will be added at checkout.

Availability: Product availability is not guaranteed, and we reserve the right to discontinue or limit quantities of any product at our discretion.

3. Orders and Payment

Order Process: After placing an order, you will receive an order confirmation email. Acceptance of your order is subject to our confirmation, and we reserve the right to cancel any order at our discretion.

Payment Options: We accept major credit and debit cards, as well as popular mobile wallet payments through eSewa, Khalti, and other compatible options. Payment information is collected securely, and you agree to provide accurate and complete billing information.

4. Shipping and Delivery

Delivery Locations: We offer delivery services throughout Nepal, aiming to reach even remote areas where possible.

Shipping Costs: Shipping fees are calculated at checkout based on the delivery location.

Risk of Loss: Once an order is shipped, Hisan Group is not responsible for any loss or damage that occurs during transit. Any such claims should be addressed directly with the shipping provider.

5. Intellectual Property

Ownership: All content on this website, including images, logos, graphics, text, and software, is the property of Hisan Group or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

Use of Content: You may not reproduce, duplicate, copy, sell, or otherwise exploit any part of our website or content without explicit permission from Hisan Group.

6. Limitation of Liability

Hisan Group is not liable for any indirect, incidental, or consequential damages resulting from your use of our website or products.

We strive to provide accurate information but cannot guarantee that our website will be error-free or that product descriptions, pricing, or availability will be without discrepancies.

7. User Conduct

Prohibited Activities: You agree not to misuse our website by engaging in actions such as hacking, spamming, or introducing malicious code.

Account Security: If you create an account with us, you are responsible for maintaining the security of your account information. Hisan Group is not liable for any unauthorized access to your account.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Governing Law

These Terms and Conditions are governed by the laws of Nepal. Any disputes arising from the use of our website or purchase of products will be subject to the exclusive jurisdiction of the courts in Nepal.

10. Contact Us

For any questions regarding these Terms and Conditions, please contact us at:

Hisan Group

Address: 29, Maitidevi, Kathmandu

Phone: 01-5909028

Email: hisanelectronics@gmail.com